Rosalind Shinkle

Adagy Robotics provides remote interventions as a service to other robotics companies. For the first time, companies can access the benefits of remote interventions without taking on the operational complexity of developing and staffing the systems themselves. With this technology, robotics companies can accelerate customer deployments and close more follow on sales.

In the past, robotics companies turned to remote edge case handling either as a last step in the refinement of their product or not at all, instead relying on customers to hire, train and staff operators to be able to intervene when the robots fail. These companies typically do a small number of expensive pilot deployments with customers, with trained staff on site to rescue the robots when they fail, and would spend years eliminating bugs before finally getting to 99.9999% reliability and being able to massively scale deployments.

But autonomous vehicles changed the way roboticists look at remote edge case handling – we now see remote interventions as a way to accelerate mass adoption of our robots by several years. Modern robotics companies today are starting off with large scale deployments immediately when the hardware exists, using remote interventions to enable reliability, and fixing bugs as they arise. These companies can make a profit off of a robot that works 95% of the time while they continue to develop the autonomous systems towards 99.9999% reliability.