What does my full conference registration pass include?

You can find ticket type information, including benefits of each here. 

What is the attire for the conference?

Business casual. To ensure comfort, consider layers to adjust for temperature changes in the meeting rooms.

Are there any precautions being taken due to Covid19?

We will be following CDC guidelines that the venue provides us. Check here for the most up to date information.

How much does it cost to attend the show?

Full conference passes are $695 and expo only passes are $75. On site registration will be $795 for a full conference pass. Visit our pricing page here for more details.

What is the refund policy if the event is cancelled?

If the event gets cancelled by the organizers you will have the opportunity to get a refund or defer to a different year.

What is the refund policy if I need to cancel my reservation?

Partial refunds are only available to those who purchase a full conference pass. Please see our pricing page for more detailed information about our refund policy.

What if I want to exhibit at the show?

If you’re interested in exhibiting at the show, you can download our prospectus here to see all opportunities available. You can also reach out to Colleen at csepich@wtwhmedia.com for more information and to book a booth.

Are hotel accommodations included in registration?

No. Hotel accommodations are not included in the price of your ticket. However, we will have a block of rooms available at a special rate for conference guests. More information on hotel block is coming soon. Check here for updates.

Are meals included with my registration?

No meals are included with your registration. The exhibit hall will have concessions available to purchase food and beverages.

I registered, but didn’t receive a confirmation email. What should I do?

If you haven’t seen a confirmation email from us, be sure to check your spam folder. If you still can’t find it, please reach out to events@wtwhmedia.com and we can send you a copy of the receipt and confirmation.

Can I register on site?

You are able to register on site, but we highly recommend registering online before you arrive to make for a quick and easy check in process. Ticket prices will be increased on site from $695 to $795.

Can I bring my child to the expo?

For safety, insurance and security reasons, no one under the age of 18 is permitted in the expo halls or conference meeting rooms at our show.

Can I attend the event virtually?

We do not currently have virtual attendance options available for this event.

Will I get access to the presentation materials?

Yes, if you are a full conference pass holder an email will be sent following the event with a link to a portal where you will be able to access any presentation materials that the speakers provided to us.

Is there parking at the convention center?

Yes, there is parking available at the convention center. Please visit the venue’s site here for additional information and directions.

What if I still have questions?

If you can’t find the answer to your question here, please contact our events team at events@wtwhmedia.com.