Exhibitor Frequently Asked Questions

Find the answers to all your questions. Can’t find what you’re looking for? Reach out to our events team at [email protected].

In the Map Your Show exhibitor resource center, there is a registration section on the home page. This section contains unique sponsor registration links, codes and instructions. If you have any problems, please email Carol Stephenson at [email protected].

Your company’s primary contact has received an email containing unique sponsor registration links, codes and instructions. If you don’t know who your company’s primary contact is or have any problems, please email Carol Stephenson at [email protected].

A confirmation email, along with a receipt, is sent immediately upon registration. If you do not receive a registration confirmation email, please contact [email protected].

To view or update your registration, revisit the event website’s registration page. Click “Already Registered?” and then enter your email address and registration confirmation number.

An email with login information was sent to your company’s primary contact. If that email has not been received or you are experiencing issues, please contact Carol Stephenson at [email protected].

Once you print your name badge onsite at the event, there is a $75 reprint fee to get a replacement badge.

The standard booth package includes one 6’Lx30”H white skirted table, two chairs, one wastebasket, 8’ high black back drape and 3’ high black side drape. If you would like to opt out of your booth package you can do so by filling out the Opt Out Package Form located under Forms & Brochures in the Freeman Exhibitor Kit.

No. If you would like to order floor covering for your booth you can do so in the Freeman Exhibitor Kit.

Electrical outlets are not included in your booth package. If you would like to order electricity for your booth, you can do so by visiting the Freeman Exhibitor Kit. The deadline date to order Freeman items at the early bird rate is September 16th. Orders placed after September 16th will be at the regular rate.

Exhibitors that would like to bring items with them may hand carry them into the Santa Clara Convention Center, however the use of wheeled carts by exhibitors is not allowed. Please see the Freeman Exhibitor Kit for additional information regarding material handling.

Yes. An email with lead capture information will be sent to the primary contact for each exhibitor. Additional information on lead retrieval is available in the Exhibitor Resource Center. If you have questions, please contact Carol Stephenson at [email protected].

If you are hiring an exhibitor appointed contractor to set-up your booth on Tuesday, October 20th, make sure to fill out the Exhibitor Appointed Contractor (EAC) Form and return it to Carol Stephenson at [email protected] by Wednesday, September 30th. The Exhibitor Appointed Contractor Form can be found in the Freeman Exhibitor Kit under Forms & Brochures. Exhibitor appointed contractors will need to pick-up an EAC sticker at the on-site registration desk before entering the exhibit floor. EAC stickers are only valid for exhibit floor access on Tuesday, October 20th.

Yes. Event name badges are required at all times during the RoboBusiness Conference & Expo. All individuals accessing the exhibit hall and/or conference areas must have the appropriate event name badge. Only individuals with sponsor name badges or EAC stickers will be permitted to access the exhibit floor for set-up on Tuesday, October 20th.

More information can be found in the Map Your Show Exhibitor Resource Center. If you have questions or need assistance, please contact Carol Stephenson at [email protected].